5 Stars with Gold Award for the 4th year in a row
Following a recent Visit Britain Quality inspection once again The Bays achieves 5 Stars with a Gold Award and in addition, and to confirm our breakfasts are extra yummy, we were awarded the Breakfast Award.
The inspector (incognito) arrived to a house full of local business woman on their annual pamper stay, she joined them for an evening meal, no doubt asking them about their experiences at The Bays.
The inspector report comments were brilliant; “The Bays continues to offer a high standard of accommodation and guest experience which sits comfortably within the Five Star rating band”
For dinner she continued “The food served was expertly prepared, from very good fresh delicious ingredients. Service to the table was excellent, and the owners ensured that a very hospitable environment pervaded very naturally”
“Breakfast is a real highlight of a stay at The Bays; the variety, range and choice so beautifully presented on the sideboard and the bread menu is really exceptional”
100% for Cleanliness, 100% for Hospitality and 100% for Breakfast, and to finish with the overall summary of the inspector:
“The Bays clearly continues to improve year on year, and the owners show exceptional but also natural attention to the guest experience from booking to departure.
The provision of the in house Spa facilities and general calming and relaxing air that pervades throughout the propertyy ensures all guests feel pampered and cared for very well indeed. The visitors book and thank you cards displayed are excellent evidence that the property and the owners meet and exceed guest expectations.
The real highlight is the natural but experienced level of hospitality in place.” WOW